OUTLOOK 2000/2003

Use Microsoft Outlook 2000 Email to Communicate with Others Inside and Outside Your Company

Read email

Send email

Compose email by entering text

Print email

Address email by entering text

Use email features (forward, reply, and recall)

Use address book to address email

Flag email messages

Navigate within email

Find messages

Configure basic email print options

Work with attachments

Add a signature to email

Customize the look of email

Use email templates (themes) to compose email

Integrate and use email with other Outlook components

Customize menu and task bars

1. Use Outlook 2000 to Manage Messages
   1. Create folders
   2. Sort email
   3. Set viewing options
   4. Archive email messages
   5. Filter a view
2. Use the Outlook 2000 Calendar
   1. Navigate within the calendar
   2. Schedule appointments and events
   3. Set reminders
   4. Print in calendar
   5. Schedule multi-day events
   6. Configure calendar print options
   7. Customize the calendar view
   8. Schedule recurring appointments
   9. Customize menu and task bars
   10. Add and remove meeting attendees
   11. Plan meetings involving others
   12. Save a personal or team calendar as a Web page
   13. Book office resources directly (e.g., conference rooms)
   14. Integrate calendar with other Outlook components
3. Navigate and Use Outlook 2000 Effectively
   1. Use Outlook Help and Office Assistant.
   2. Move items between folders
   3. Navigate between Outlook components
   4. Modify the Outlook Master Categories List
   5. Assign items to a category
   6. Sort information using categories
   7. Use the Office Clipboard
4. Use Contacts
   1. Create, edit, and delete contacts
   2. Send contact information via e-email
   3. Organize contacts by category
   4. Manually record an activity in a journal
   5. Link activities to a Contact
   6. Sort contacts using fields
5. Use Tasks
   1. Create and update one-time tasks
   2. Accept and decline tasks
   3. Organize tasks using categories
   4. Assign tasks to others
   5. Create tasks from other Outlook components
   6. Change the view for tasks
6. Integrate Microsoft Office Applications and Other Applications with Outlook 2000 Components
   1. Create and use Office documents inside Outlook 2000
7. Use Notes
   1. Create and edit notes
   2. Organize and view notes
   3. Customize notes

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